Four States of Digital Democracy

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Dissertation on e-government and democracy, cited by Steven Clift at http://www.dowire.org/notes/?p=317


Contents

Summary

From http://www.dowire.org/notes/?p=317:


"[FOUR STAGES OF DIGITAL DEMOCRACY]

Source: Chan-Gon Kim (2005). Public Administrators’ Acceptance of The Practices of Digital Democracy: A Model Explaining The Utilization of Online Policy Forums In South Korea. Ph.D. Dissertation, Rutgers University-Newark.

Incorporating all of previous approaches, this study proposes four stages of digital democracy: (1) information disclosure, (2) listening/feedback, (3) online deliberation, (4) online decision-making.

It is theorized that digital democracy develops from the lower-level stage of “information disclosure” to the higher-level stage of “online decision-making.” These stages are ordered according to the extent of citizen participation in government by means of the Internet. In the “information disclosure” stage, public agencies provide useful information about policy matters on the Internet so that citizens can understand policy issues and form opinions.

In the “listening/feedback” stage, public agencies receive feedback or opinions about policy issues from citizens through government Web sites. In the “online deliberation” stage, citizens and public officials discuss policy issues via online forums. In the final stage, “online decision-making,”citizens directly participate in decision-making online and the extent of their participation in policy-making is the highest. As time goes on, the development of digital democracy is cumulative. The stages of digital democracy are shown in Figure 1 with two axes, the extent of participation and time.

(1) INFORMATION DISCLOSURE:


(2) LISTENING/FEEDBACK:


(3) ONLINE DELIBERATION:


(4) ONLINE DECISION-MAKING:

(http://www.dowire.org/notes/?p=317)

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